When it's an emergency
Not all roof problems require immediate attention, but these situations demand urgent response:
- Heavy water leaks causing internal damage or safety hazards
- Storm damage from fallen branches, debris, or hail impact
- Wind-lifted roofing exposing structural elements
- Flashing failures around chimneys or skylights causing active leaks
- Broken or dislodged tiles creating immediate water entry points
- Blocked gutters or downpipes causing overflow and internal damage
Our rapid response process
When you call with an emergency, we spring into action immediately. Our systematic approach ensures your property is protected while planning the best permanent solution:
Immediate Response (Within Hours)
- Triage call: We assess the urgency and provide immediate advice to minimise damage
- ETA confirmation: Same-day attendance for genuine emergencies
- On-site assessment: Thorough inspection to locate all problem areas
- Temporary make-safe: Tarping, emergency patching, or temporary flashing to stop immediate water entry
Documentation and Planning
- Photo documentation: Comprehensive images for insurance purposes
- Permanent repair quote: Detailed assessment of required work
- Timeline scheduling: Organised approach to complete permanent repairs
- Insurance report: Summary documentation to assist with claims
What we repair
Our emergency service covers all roofing types and systems across the Peninsula:
Tile Roofs
- Broken or slipped terracotta and concrete tiles
- Ridge cap repairs and emergency repointing
- Valley and hip flashing failures
- Chimney and skylight leak repairs
Metal and Colorbond
- Storm-damaged panels and loose sheets
- Rusted or punctured roofing iron
- Failed penetration seals and flashings
- Gutter and downpipe repairs
Transparent pricing
Emergency work is priced fairly and transparently. We separate emergency make-safe costs from permanent repair work, ensuring you understand exactly what you're paying for:
Emergency Make-Safe
Immediate temporary repairs to stop water entry and prevent further damage. This work is quoted upfront before we commence.
Permanent Repairs
Comprehensive solutions to address the root cause and restore your roof to full weatherproofing. Factors affecting cost include roof access difficulty, pitch, materials required, and extent of damage.
Insurance support
Storm damage and sudden roof failures are often covered by insurance. We assist with the claims process by providing:
- Detailed photographic documentation of damage
- Brief damage assessment report for your insurer
- Professional advice on covered vs non-covered repairs
- Temporary protection while claims are processed
Note: We provide documentation to assist your claim but are not insurance assessors. Always check your policy terms and excess amounts.
Why choose Mornington Peninsula Roofing for emergencies
When disaster strikes, you need a roofing team that responds quickly and works professionally under pressure. Our local Peninsula specialists bring:
- Rapid response: Same-day emergency attendance when possible
- Licensed and insured: Full trade qualifications and comprehensive insurance coverage
- Coastal conditions expertise: Deep understanding of Peninsula weather patterns and salt exposure challenges
- Quality materials: Emergency repairs using materials that will last until permanent work is completed
- Safety-first approach: Professional equipment and safety protocols, even under emergency conditions
Service area
Our emergency response covers the entire Peninsula region, including:
- Mount Eliza, Mornington, Frankston
- Sorrento, Rosebud, Carrum
- Carrum Downs, Seaford, Mount Martha
- Cranbourne, Flinders, Dromana, Hampton
Frequently asked questions
What counts as an emergency roof repair?
Active water leaks causing internal damage, storm damage exposing your home to weather, wind-lifted roofing, or structural damage from fallen debris. If water is entering your home or your roof's weatherproofing is compromised, it's likely an emergency.
Can you attend today?
Yes, for genuine emergencies we prioritise same-day response. Call us on 03 4162 7766 and we'll provide an estimated time of arrival based on your location and current job schedule.
Will you tarp the roof if it's still raining?
Safety permitting, yes. We have professional equipment and safety protocols for working in adverse weather. However, in extreme conditions we may need to wait for a brief weather window to perform temporary repairs safely.
How do you find the source of a leak?
We use systematic inspection techniques, water testing where appropriate, and our extensive local experience to trace leaks to their origin. Water often travels along roof timbers before dripping inside, so the internal drip location rarely matches the external entry point.
Do you repair tiles and Colorbond?
Yes, our team handles all roofing types including terracotta and concrete tiles, Colorbond steel, older galvanised iron, and slate. We carry common repair materials and can source specialty items quickly when needed.
Can you help with insurance claims?
We provide photographic documentation and basic damage reports to help with your claim, but we're not insurance assessors. We recommend reading your policy carefully and contacting your insurer promptly after storm damage occurs.
What will my repair cost?
Emergency make-safe work is quoted before we start. Permanent repair costs depend on materials needed, access difficulty, extent of damage, and roof type. We provide detailed written quotes for all non-emergency work.
How fast can you complete the permanent fix?
This depends on material availability, weather conditions, and the extent of repairs needed. Simple repairs might be completed the same week, while extensive work may require scheduling over multiple days. We'll provide a realistic timeline with your quote.